At Pro Detailing Care, we value the privacy of our clients and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services. By using our website or booking our services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide you with the best possible service. The information we collect includes:
Personal Information: When you book a service, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, and vehicle details.
Payment Information: When you make a payment, we collect payment details, such as credit card numbers or other financial information, through secure payment gateways.
Usage Data: We may collect information on how you access and use our website, including your IP address, browser type, and pages visited. This helps us improve your experience on our site.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
To Provide Services: We use your information to schedule, process, and deliver auto detailing services.
Communication: We may contact you regarding your bookings, services, promotions, and offers. If you subscribe to our newsletter, we will send you updates on new services, discounts, and promotions.
Improvement of Services: We use your information to enhance our services and website, ensuring that we provide the best experience possible.
Marketing: With your consent, we may send marketing emails or messages about promotions, new services, and special offers. You can opt-out of these communications at any time.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
Service Providers: We may share your information with trusted third-party service providers who help us deliver services to you, such as payment processors or email service providers. These third parties are contractually obligated to protect your information and use it only for the purpose of providing services.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to secure any sensitive data transmitted through the site, such as payment information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. These tools help us remember your preferences, analyze site traffic, and personalize content.
Cookies: Small files that are placed on your device to help us enhance your user experience.
Web Beacons: Small pieces of data used to track website activity.
You can adjust your browser settings to block cookies, but this may impact your ability to use certain features of our site.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Update: Request corrections to any inaccurate or incomplete information.
Delete: Request the deletion of your personal data, subject to any legal obligations we must adhere to.
Opt-Out: Unsubscribe from marketing emails or notifications at any time by following the instructions provided in the communication.
To exercise your rights, please contact us at info@prodetailingcare.com.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be noted at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Pro Detailing Care 109 Middle Road, Fortune Centre, Singapore, 231832 📧 info@prodetailingcare.com 📞 +65 83769774